Last Updated: September 20, 2026

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House of Tey (“House of Tey,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit or shop through our website.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices you may have regarding your information.

By using the House of Tey website, you acknowledge the practices described in this Privacy Policy.

 

1. INFORMATION WE COLLECT

We may collect information you provide directly to us when you:

Place an order
Create an account
Sign up for our email list or HOT List

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Contact us
Request a return or exchange
Submit a product review or other content
Participate in a promotion, giveaway, or other House of Tey activity

Depending on how you interact with our website, this information may include:

Full name
Billing and shipping address
Email address
Phone number
Order and purchase information
Payment and transaction information
Information you provide when contacting customer service
Account information, if you create an account
Information you voluntarily provide through reviews, forms, or other website features

We do not need your payment card number or other complete payment credentials to be provided directly to House of Tey. Payment information may be processed by our payment providers in accordance with their own privacy policies and security practices.

 

 

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically through the website platform, cookies, analytics tools, security features, and similar technologies.

This information may include:

IP address
Browser and device information
Operating system
Pages visited
Referring website or source
Date and time of visits
General website usage information
Information about how you interact with our website

This information may be used to help us operate, secure, maintain, and improve the House of Tey website.

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3. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

Process and fulfill orders
Process payments
Ship your purchases
Provide order confirmations and shipping updates
Respond to customer service requests
Process returns and exchanges
Communicate with you about your orders
Improve our website, products, and customer experience
Maintain website security and prevent fraud or misuse
Send marketing communications when you have chosen to receive them
Administer promotions, giveaways, or other activities
Comply with applicable legal obligations

We may also use information in aggregated or otherwise non-identifying forms for business purposes, such as understanding website traffic and customer trends.

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4. EMAIL MARKETING & THE HOT LIST

If you choose to join the House of Tey HOT List or otherwise subscribe to our marketing communications, we may use your email address to send you information such as:

New product announcements
New arrivals
Promotions and discounts
Special offers
House of Tey news
Other marketing communications

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional messages related to an order you have placed, such as order confirmations, shipping updates, or other service-related communications.

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5. COOKIES & SIMILAR TECHNOLOGIES

House of Tey’s website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, improve website performance, and support security and marketing activities.

Cookies may be placed by House of Tey, Wix, or third-party services used in connection with our website.

You may be able to control or disable certain cookies through your browser or device settings. Disabling cookies may affect some website functionality.

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6. HOW WE SHARE INFORMATION

We do not sell your personal information for money.

We may share information with trusted service providers when reasonably necessary to operate our business and provide

services to you.

These service providers may include companies that assist with:

Website hosting and operation
Payment processing
Order fulfillment and shipping
Email and marketing services
Website analytics
Fraud prevention and security
Customer service
Other services necessary to operate our business

For example, because House of Tey operates through Wix, certain information may be processed by Wix and its service providers as necessary to provide website, commerce, security, payment, analytics, and related services.

We may also disclose information when reasonably necessary to comply with applicable law, respond to legal requests, protect our rights or property, investigate fraud or misuse, or protect the safety of our customers, business, or others.

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7. THIRD-PARTY SERVICES & LINKS

Our website may contain links, buttons, or integrations that connect to third-party websites or services, including social media platforms and payment providers.

House of Tey does not control the privacy practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party service you use through our website.

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8. PAYMENT INFORMATION

Payments made through the House of Tey website may be processed by third-party payment providers.

House of Tey does not intentionally store complete payment card information on its own systems.

Payment providers may collect, process, and store payment information according to their own terms and privacy policies.

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9. HOW WE PROTECT YOUR INFORMATION

We take reasonable measures designed to protect the information we collect from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.

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10. DATA RETENTION

We may retain personal information for as long as reasonably necessary to:

Complete transactions
Provide customer service
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal, tax, accounting, or other applicable obligations
Enforce our agreements and policies

When information is no longer reasonably necessary for these purposes, it may be deleted or otherwise handled in accordance with applicable requirements.

 

 

11. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain marketing communications
Request information about how your personal information is used or shared

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

 

 

12. CHILDREN’S PRIVACY

The House of Tey website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

 

 

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time as our business, website, services, or legal requirements change.

When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

 

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14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or the information we collect, please contact

 

House of Tey at:

House of Tey
Email: [INSERT HOUSE OF TEY CUSTOMER SERVICE EMAIL]

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Thank you for trusting House of Tey.